A website that guides you when to Consult safely a doctor

Terms of Use

Website & Services The website is owned and operated by MedIndia Hospitals, Nungambakkam, Chennai.

Through the Website, we provide you with a medical symptom checker tool and a severity score, through an online interface.

Any accessing or browsing of the Website and/or use of the medical symptom checker tool, indicates your agreement to these Terms of Use. If you disagree with any of the Terms of Use, then you should discontinue access or use of the Website.

We retain the right to update or revise these Terms of Use from time to time and therefore request you to check the Terms of Use every time you wish to use the Website, to understand the prevailing Terms of Use.

If you have any query regarding the Services, Terms of Use and Privacy Policy, you may contact us at

Severity Score - No Medical Advice

All of the material provided through the medical symptom checking service and the associated severity score are for informational purposes only and are not a substitute for professional medical advice or treatment.

Even when the medical symptom checking service results in a severity score, such a resultant assessment does not constitute medical care, advice or diagnosis.

Always seek the advice of your physician or other qualified medical service provider with any questions you may have regarding your health. Never disregard professional medical advice or delay in seeking it because of any information provided through this service. The website does not promise any particular results with regards to your health in connection with your use of this medical symptom checking service.

Use of the website

As an end-user of the website and recipient of the severity score through the medical symptom checking service, when you use the website, you agree to the following conditions of use. You will provide accurate and complete information everywhere on the website, based on which you will receive the severity score. The medical symptoms provided in the website is not complete but represents common symptoms from the universe of medical symptoms published and available elsewhere.

You may view and access the content available on the Website solely for the purposes of availing the services, and only as per these Terms of Use. You shall not modify any content on the Website or reproduce, display, publicly perform, distribute, or otherwise use such content in any way for any public or commercial purpose or for personal gain.

You may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile or otherwise exploit the Website or any portion of it unless expressly permitted by us in writing.

You will be solely responsible for all access to and use of this Website by anyone using it on your behalf. You are solely responsible for protecting the security and confidentiality of severity score generated in relation to your use of this website.

You may not use of any of the information provided on the Website for commercial activity. You may not impersonate any person or entity, or falsely state or otherwise misrepresent your identity, age or affiliation with any person or entity, while using this website.

You may not upload any content prohibited under applicable law, and / or designated as “Prohibited Content” under the relevant Clause of the Terms of Use. We reserve the right to refuse service or terminate your access to this website or your account at our discretion, if we believe that you have violated or are likely to violate applicable law or these Terms of Use.

Prohibited Content

You shall not upload to distribute, or otherwise publish through the Website the following Prohibited Content, which includes any content, information, or other material that belongs to another person and which you do not own the rights to, is harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, invasive of another’s privacy, hateful, racially or ethnically objectionable, disparaging of any person, relates to or seems to encourage money laundering or gambling, harms minors in any way, infringes any patent, trademark, copyright or other proprietary rights, violates any law in India for the time being in force, deceives or misleads the addressee about the origin of your message, communicates any information which is grossly offensive or menacing in nature, impersonates another person, contains software viruses and malicious programs, threatens the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign states, or public order; incites any offence or prevents investigation of any offence or insults any other nation.

You also understand and acknowledge that if you fail to adhere to the above, we have the right to remove such information and / or immediately terminate your access to the Website and / or the Services.

Limitation of Liability

By using our Services, you confirm that you understand and agree to the following.

Any information on the Website insofar as it related to diseases and medical conditions, is merely reading material and intended for informational and awareness purposes only. Under no circumstances should this information be construed or relied upon as medical advice or diagnosis in any manner whatsoever.

Users should approach qualified medical practitioners for the same as per their requirement. If you are experiencing a health emergency, you should call your local emergency number immediately to request emergency medical assistance. We are not liable for any direct, indirect, punitive, incidental, special or consequential losses or damages, including without limitation, losses and damages arising in relation to loss of data or profits, arising out of, or in connection with, the use of the Website or availing the Services.

In no event will the Service Provider, or its directors, doctors, employees and affiliates, be liable to you for any special, indirect, incidental, consequential, punitive or exemplary damages arising out of or relating to (i) these Terms of Use, Privacy Policy and Disclaimer (ii) your use or inability to use the Website; (iii) your use of any third party tools and services. This Clause shall survive the termination of this agreement and the termination of your use of our Services.


You agree and undertake to indemnify and keep our doctors, para-medical and non-medical staff, directors indemnified against any and all losses, damages, liabilities, costs and expenses, including reasonable attorney fees, that we or the concerned doctors may incur or suffer on account of, in relation to, or arising from, (i) your use of the Website and, or, availing or attempting to avail Services from us; (ii) any misrepresentation, inaccuracy in or breach of any of the representations and warranties made by you under this Agreement or any breach by you of any term, covenant, undertaking or obligation contained in this Agreement and, or, breach of applicable laws; (iii) your failure to provide, in a timely manner, true, correct and complete information and documents; (iv) suppression of material facts by you or failure to provide relevant information and documents to us; (v) your failure to follow the directions / advice / prescription of the Medical Practitioner; (vii) permitting a third party to use / access your information.

Data & Information Policy

We respect your right to privacy in respect of any personal information provided to us. To see how we collect and use your personal information, please see our Privacy Policy

Information that you provide is anonymous and not shared with anyone.

We use secure encryption technology to keep your information safe and secured at all time and we are committed towards maintaining the privacy of the information uploaded by you on the Website, which complies with standard security safeguards for the purpose of securing the Website and the information provided by you.

We use all reasonable endeavours to ensure the integrity and security of the Website. Despite our best endeavours, breaches of security and confidentiality may occur inadvertently. You acknowledge that we are not liable for any loss suffered by you as a result of any breaches in security or technology breaches.

Privacy Policy

We protect the personal data of the users and processes and personal data in accordance with the applicable laws in force in India. Detailed information concerning personal data processing and use of cookies files may be found in our Privacy Policy available at:

Intellectual Property

You acknowledge that we own the ConsultDocNow brand name and the Website, as well as all intellectual property rights contained on the Website, including all trademarks, trade names, tag lines, logos, programs, processes, designs, software, technologies, inventions and materials therein. You are not permitted to use the content available on the Website without our prior written permission.

Accuracy of Information Displayed

We have made every effort to display, as accurately as possible, the information on our Website. However, any information insofar as it related to diseases and medical conditions, is merely reading material and intended for informational and awareness purposes. Under no circumstances should this information be construed or relied upon as medical advice or diagnosis in any manner whatsoever. We do not undertake any liability with respect to any information in regard to which you are capable of conducting your own due diligence to ascertain accuracy and you are responsible for undertaking an assessment regarding the suitability of the information and Services for your purposes.

Governing Law & Jurisdiction

The use of the Website and availing the medical information services through the Website shall be governed by the laws of India. Any dispute arising out of, involving or relating to, or in connection with the Website and the Services or the interpretation of any provisions of these Terms of Use, or the breach, termination or invalidity thereof and shall be subject to the exclusive jurisdiction of the courts at Chennai, Tamil Nadu, India.

This Terms of Use take effect from 10th October, 2021.

Conceptualized & Implemented by Dr T S Chandrasekar
MedIndia Hospitals & MedIndia Charitable Trust

New No.63, Old No.83, Valluvar Kottam High Road,
Nungambakkam, Chennai – 600 034.
Tamil Nadu. India